Carbon copying recipients in mass email campaigns generated through automated personalization platforms allows for transparency and dissemination of information to individuals outside the primary recipient list. For example, a sales team might utilize this function to keep managers informed of client communications originating from a mail merge process.
The inclusion of additional recipients offers several advantages. It facilitates broader informational awareness, provides oversight capabilities, and maintains an audit trail of correspondence. Historically, this feature mirrors traditional office practices where copies of documents were routinely circulated for informational purposes.