A closing remark in professional correspondence deemed “cold-hearted” is characterized by brevity, formality, and a distinct lack of warmth or personalization. It often prioritizes efficiency over building rapport. An example might include a simple “Regards,” “Sincerely,” or even just one’s name without any preceding pleasantries or acknowledgment of the interaction’s value.
The perceived benefit, albeit debatable, of such an approach lies in its perceived directness and efficiency. In specific contexts, such as formal legal communication or interactions requiring strict objectivity, this detached style can be seen as reinforcing professionalism and minimizing the potential for misinterpretation or undue familiarity. Historically, such formalities were more common and expected in business dealings; however, contemporary business culture generally favors a more personable approach.
