A digital strategy allowing medical professionals to communicate with patients and colleagues via electronic mail, this process involves crafting and distributing targeted messages for appointment reminders, health education, practice updates, and promotional announcements. For example, a clinic might use this method to inform patients about flu shot availability or to share articles on preventative healthcare.
Its significance lies in its cost-effectiveness, broad reach, and capacity for personalized communication. Medical practices can enhance patient engagement, improve adherence to treatment plans, and cultivate stronger relationships. Historically, such communication was limited to phone calls or postal mail, but this approach offers more efficient and trackable ways to connect with individuals.