An alternative email address associated with a primary mailbox hosted on Microsoft’s Office 365 platform. It allows users to receive mail at multiple addresses, all delivered to the same inbox. For instance, an employee with the primary address of `john.doe@example.com` might also have the address `sales@example.com` directed to their mailbox. Recipients sending messages to either address will reach the same individual.
The utility of this feature lies in its ability to streamline communication and project a more organized or specialized image. Departments or specific functions can be assigned dedicated addresses without requiring separate mailboxes. This simplifies email management, reduces administrative overhead, and can enhance branding efforts. Historically, managing multiple mailboxes was complex and resource-intensive; these alternative addresses offer a significantly more efficient solution.