The practice of using a crossword puzzle as an introductory element in group email communication aims to stimulate engagement and foster a sense of camaraderie among recipients. For example, a weekly team update might include a simple crossword where the answers relate to recent project milestones or company trivia.
Such an activity can enhance team cohesion, improve communication effectiveness, and provide a lighthearted start to potentially routine correspondence. The inclusion of such puzzles has been observed to increase email open rates and participation levels in online forums and feedback sessions, demonstrating positive impact.