The ability to automatically redirect copies of incoming electronic messages to an alternate recipient address within a mixed on-premises and cloud-based messaging environment allows for simplified information sharing and archiving. This functionality, often configured at the mailbox level, ensures that designated individuals receive essential communications regardless of the primary recipient’s immediate availability. For instance, a manager might configure this feature to monitor a team member’s correspondence during a leave of absence, ensuring business continuity.
This capability offers several advantages. It streamlines workflows by ensuring timely delivery of information to relevant parties. It also supports compliance efforts through email archiving and monitoring. Historically, such functions were solely implemented on local servers. However, with the rise of cloud-based messaging solutions, hybrid environments necessitate a configuration that bridges on-premises and cloud infrastructures, permitting seamless and consistent forwarding rules.
