The process of updating contact information on a Zelle account, specifically switching from an email address to a phone number, is a common account management task. This action allows users to link their Zelle profile to a mobile number rather than a digital mail address. For instance, a user may initially register with an email, but later prefer to use a mobile number for simplicity or security reasons.
Altering contact details offers a convenient means of ensuring payment notifications and transfers are received directly on a personal device. Historically, while email addresses were a primary means of digital communication, mobile numbers provide a more immediate and direct channel, particularly in financial transactions where timely updates are crucial. Furthermore, it can enhance account security by leveraging SMS-based verification methods.