Consent to be contacted with marketing materials signifies an individual’s willingness to receive advertisements, special offers, newsletters, and other commercial communications via electronic mail. This explicit permission contrasts with unsolicited or spam email, where no prior agreement exists. An example of this would be a user checking a box during account registration on a website that states, “I would like to receive updates and promotions.”
The importance of obtaining affirmative consent before sending marketing emails is paramount for ethical and legal reasons. It builds trust with consumers, improves email deliverability rates for senders (as engaged recipients are less likely to mark emails as spam), and ensures compliance with privacy regulations such as the General Data Protection Regulation (GDPR) and the Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM). Historically, the practice of sending unsolicited bulk email led to significant consumer frustration and regulatory intervention aimed at protecting personal data and preventing unwanted communications.