A written communication dispatched to a guest following a hotel room reservation. This correspondence typically contains critical details such as the guest’s name, dates of stay, room type, confirmation number, total cost, and hotel contact information. An example includes an email reiterating a booking made online, summarizing the reservation particulars and outlining cancellation policies.
Such a notification provides reassurance to the guest that their reservation has been successfully processed, minimizing uncertainty and fostering trust. Historically, physical letters or phone calls served this purpose; however, electronic mail has become the prevalent, efficient, and cost-effective method. The value lies in its immediate availability and its role as a reference document for both the guest and the hotel.
