Deliverability issues with automated messages sent through Klaviyo remain a challenge for many users. Even when configured correctly, these emails, intended to confirm purchases, reset passwords, or provide shipping updates, may inadvertently land in recipients’ spam folders rather than their inboxes. This outcome undermines the purpose of these communications, preventing crucial information from reaching customers.
The consistent arrival of automated notifications in spam can severely impact brand reputation and customer trust. Customers may perceive these missed communications as a lack of attentiveness or a sign of unprofessionalism, potentially leading to lost sales and negative customer experiences. Historically, spam filters have evolved to become increasingly sophisticated, scrutinizing email content, sender reputation, and authentication protocols, resulting in legitimate messages being mistakenly flagged.